Posted by Stephanie Jones on Mon, Aug 09, 2010 @ 08:55 PM
Medical billing companies use document management systems better than just about anyone. That's why Medical Billing is our Industry of the Week.
How and why do medical billing companies use eBridge Solutions' web-based document management system differently than other companies?
First, they are typically smaller organizations with less than 10 employees. This means they need to be able to do more with less. So, putting documents at their fingertips definitely increases productivity.
Second, they may have remote employees OR work for healthcare practices located quite a distance from the main office. By storing documents online, any authorized user can access them from any computer with Internet access.
Third, they work with paper (LOTS of it) every day! Explanation of benefits (EOBs) from insurance companies, notes and charts from physicians. All of this needs to be at arm's reach.
Most of our clients need to STORE paperwork, but with medical billers, it needs to be accessible, so for them, online document management fits like a glove!
Fourth, even when they work with digital documents (like Medicare EOBs), they use eBridge Solutions' optical character recognition (OCR) tool to find the names and numbers they need on typewritten pages.
Fifth, they mark and annotate paper AND electronic documents with billing codes and notes. And eBridge supports that!
So, if you have a medical billing company, work for one or know someone who does, make sure to look at eBridge Solutions' document management system.
Want to learn more about eBridge Solutions' online document management? Call us at (877) 676-6067!
And register for eBridge Solutions' next Lunch and Learn: Document Management for Medical Billers by e-mailing info@eBridgeSolutions.com today!
Posted by Leslie Haywood on Wed, Aug 04, 2010 @ 09:59 AM
Though the number of documents people only see in electronic format is growing, it doesn’t look like the world will be able to go completely without paper any time soon. That is why it is important to plan out a strategy for managing your paper and electronic documents simultaneously. While every department can benefit from electronic document management tools, there are some departments that might appreciate it more.
Accounting: Accounts Payable and Accounts Receivable, Tax and General Accounting teams will appreciate that invoices (paper or electronic), copies of checks and tax returns can all be stored in a secure, organized manner online. By having separate online cabinets or using customized index values, documents from different areas can be restricted from non-assigned employees.
Better yet, most document management systems can be integrated with accounting software packages to put copies of paper records with your customer detail. Easily manage documents like:
- Sales and Purchase Invoices
- Copies of cash receipts and payments
- Purchase and Sales Registers
- Cash and Bank Books
Human Resources: Mountains of paperwork continues to live in a HR professionals world. Resumes, benefit applications and W-2s are just a few of the documents human resource departments are required to keep for specific periods of time (lengths vary by document type, state and industry). By storing these documents in a searchable, organized fashion (think last name, first name, department, hire date and more) and making them simultaneously accessible, staff can bear more efficient than ever.
In addition, paper copies of personnel records no longer need to be stored on or off-site for a certain number of years. Once scanned, documents are considered legal originals according to The Uniform Electronic Transactions Act (UETA), as long as the date and time they were scanned is captured and the owner can prove that the document hasn’t been altered. Document management systems have audit trails that record the date and time and show who has accessed the document and from what location.
Sales and Marketing: While sales and marketing typically aren’t labeled as paper-generating departments, they do have information and correspondence worth documenting. It is important to have the final, signed version of a contract on hand should a legal dispute arise. Likewise, e-mail correspondence where the buyer/seller communication can be documented can be helpful if a customer claims a salesperson did or didn’t tell them about a feature or function (or lack thereof).
Can’t find the perfect graphic designer in Cape Coral, Florida? Hire one from London. Using online document management, marketing teams are able to bring in resources from around the world, since documents can be accessed from any computer with Internet connection – making collaboration easier.
Customer Service: To better serve clients, put invoices, product information and contracts online so front-line employees can answer questions while the customer is still on the phone. And for added service, e-mail copies of those documents in a few keystrokes.
The call center manager for an online etailer is convinced that their document management system increases productivity and reduces its paper management costs significantly. “Instead of hunting for paper in one of twelve filing cabinets in response to vendor and customer inquiries, my staff can now pull up any document relating to that customer or vendor to resolve problems and inquiries, even viewing multiple documents on-screen at once if required,” she said.
Legal: Businesses must deal with a variety of legal documents such as government-related documents, franchise tax renewals, license renewal and reports of the company’s annual meetings. There are also legal documents relating to purchasing, leasing or renting of assets, processes of litigation and bankruptcy filing. And usually there are multiple versions of those documents. By storing them in a document management system, it is simple to see which version is the most recent and it’s easy to search for the right document with index values or keywords.
While all departments can benefit from better organization and fewer files lying around, some seem to have more documents to deal with than others. If these departments spend time and energy putting paper and electronic documents together in structured system, the company will definitely see a boost to the bottom line from time, money and space savings.
Posted by Stephanie Jones on Fri, Jul 30, 2010 @ 10:40 AM
Someone asked me the other day what eBridge Solutions' unique selling proposition was. The answer: Our web-based document management system is the easiest to use on Earth. That's why our slogan is 'Simply Paperless.'
After we give prospective customers 30-minute demonstrations of our web-based document management system, most feel they can use it without additional training. And, they're right.
It's as simple as:
- Log into your eBridge Solutions account online.
- Scan a paper document.
- Assigning it up to seven unique values (like first name, invoice number or date).
- Click the 'Submit' button.
Once you've done that, you are able to:
- Shred the paper document.
- Find the document online using those index values or by doing a keyword search of any typewritten word on the page.
- Share documents with anyone that has e-mail.
- Review a document while someone else has it open.
- Add notes and annotations to the document.
- Restrict who can and can't see certain information.
And, getting started with eBridge couldn't be easier. You could actually be scanning in a few days, depending on what type of scanner you have. (If it's TWAIN-compliant, you're good!)
So there you have it. eBridge Solutions' USP: we're the easiest document management system you could use.
If you don't believe me, sign up for one of our online webinars - every Tuesday and Thursday - and see for yourself how easy it to be Simply Paperless.